Robots in Action: Real-World Applications in the Hospitality Sector
“The Impact of Robotics and Automation on Hospitality: An International Case Study Analysis” (Chengi A., 2025) is the title of an outstanding thesis I had the opportunity to supervise, authored by graduate student Alessia Chengi. Her research investigates how emerging technologies—particularly service robots and smart automation—are transforming hotel operations, redefining staff roles, and influencing the […]